Apple has introduced a service program for a rear digicam problem that impacts some iPhone 14 Plus models that have been manufactured over a 12-month-period. The Cupertino firm has introduced that affected units can be eligible for servicing at authorised Apple service suppliers at no extra value, and clients can confirm whether or not their handset is impacted by offering the corporate with their serial quantity. In the meantime, customers who’ve already paid for repairs to the rear digicam on the iPhone 14 Plus can contact Apple for a refund.
Apple Gives iPhone 14 Plus Service Program for Rear Digital camera Problem
A help web page arrange by the corporate states that it found a “very small proportion” of iPhone 14 Plus models are affected by a difficulty the place the rear digicam doesn’t present a preview. iPhone 14 Plus models that have been produced between April 10, 2023 and April 28, 2024 might be impacted, in keeping with Apple.
iPhone 14 Plus house owners can enter their serial quantity on the corporate’s help web page to test whether or not their smartphone is affected by the difficulty and eligible totally free servicing at no cost. Apple says that the service program will cowl an affected unit for 3 years after it was first bought.
Learn how to Examine Eligibility for Apple’s iPhone 14 Plus Service Program
With a purpose to discover the serial quantity on the iPhone 14 Plus, customers can open the Settings app and faucet on Basic > About. Lengthy urgent on Serial Quantity on this display will show a Copy shortcut, permitting customers to stick the textual content within the subject on Apple’s help web page for the iPhone 14 Plus Service Program.
Apple’s help doc states that some clients who’ve iPhone 14 Plus models with harm that stops the rear digicam service — resembling a damaged rear glass panel — might want to resolve these points first. Not like the free service program, Apple says it is going to cost clients for these extra repairs.
Clients who’ve already paid for to service their iPhone 14 Plus rear digicam also can contact Apple for a refund, in keeping with the corporate’s web site. Devices 360 was capable of confirm that an iPhone 14 Plus bought in December 2023 was not within the affected serial quantity vary.
