Final month, Slack, a cloud-based cross-platform prompt messaging service for companies, acquired its largest redesign ever to make the platform extra seamless. However not stopping at that, the Salesforce acquired firm will quickly roll out a brand new AI-powered characteristic that can save time for workers in catching as much as conversations in teams or channels after their break day or a protracted day of staying away from the laptop computer. Customers will now see an AI-generated quick abstract of the occasions which have taken place whereas they have been away.
In accordance with a report by Axios, the rationale behind utilizing AI for this characteristic was two-pronged. Slack’s senior VP of product, Rob Seaman spoke with Axios and defined that the corporate felt there was a necessity for a characteristic like this and it was understood that that is the place generative AI could be helpful.
He stated, “We determined to concentrate on these sort of moments that enable you to get again up to the mark once you’ve both been on PTO, otherwise you’re new to one thing, otherwise you’re having a tough time discovering one thing, as a result of these are simply sort of home-run utility timesaver”.
Slack’s AI message abstract characteristic
Within the present panorama, as corporations eagerly combine generative AI options into their merchandise, the primary drawback is to determine the place the know-how can truly be utilized in a manner that minimizes its unreliability whereas tapping into its usefulness. This Slack characteristic does precisely that.
Customers can even see hyperlinks to particular posts from which the abstract was created, which can assist remove the prospect of AI hallucination and misinterpretation of data. Customers can merely verify the put up for a larger understanding.
The AI-powered dialog abstract characteristic will probably be made obtainable as a restricted pilot quickly. No date for a full launch has been revealed by the corporate.
Slack launched its Slack GPT, its native generative AI mannequin, in Might 2023. Whereas saying the characteristic, firm CEO Lidiane Jones stated, “Generative AI has huge potential to redefine how work is finished. The true energy of Slack GPT is it permits AI to behave on precious knowledge from an organization’s most trusted useful resource: its personal inner information”.
On the time, the corporate stated they deliberate to make use of AI in offering dialog summaries and in drafting messages. It’s assumed that after the dialog abstract characteristic begins rolling out, subsequent could be the AI message drafting characteristic, much like the one current in Gmail on Workspace.
