WhatsApp is rolling out a brand new facility to make the commute simpler for Metro customers in Delhi and NCR. With the rollout of its newest characteristic, WhatsApp customers can now recharge their good playing cards issued by the Delhi Metro Rail Company (DMRC) through a devoted chatbot on the moment messaging platform. Aside from top-up companies, it additionally gives different companies equivalent to ticket buying, viewing earlier transactions and contacting buyer assist. This improvement follows DMRC’s partnership with Airtel Funds Financial institution to supply commuters with digital fee options.
Metro Recharge through WhatsApp
WhatsApp says customers can entry ticketing and chatbot companies on the app on each Android and iOS platforms. The ability is offered in two languages: English and Hindi, and might be accessed by sending a ‘Hello’ textual content to +91 9650855800, which is the quantity supplied by the DMRC. Alternatively, the DMRC chatbot can be discovered within the Funds part of WhatsApp, underneath the Chat with companies possibility.
Delhi Metro Good Card High-Up on WhatsApp
To recharge a sensible card, customers first want to pick out their most well-liked language after which faucet on the Good Card topUp possibility. The chatbot will then present a hyperlink which redirects them to a fee gateway. Customers can then enter the cardboard quantity, choose the quantity and make the fee to finish the recharge.
As per the corporate, commuters can top-up their good playing cards on WhatsApp through the use of varied fee strategies, equivalent to UPI and credit score/debit playing cards. Whereas top-up through UPI doesn’t embody any additional cost, debit card transactions will incur a 0.40 % cost, whereas 1.10 % cost will likely be levied on transactions made by way of the bank card. The fee companies are powered by PeLocal.
WhatsApp says the brand new Delhi Metro good card recharge facility is offered for all routes within the Delhi and NCR area, together with Gurugram’s Fast Metro. This characteristic builds upon the QR-based Delhi Metro ticketing system enabled by WhatsApp final yr. Aside from Delhi, states equivalent to Bengaluru, Hyderabad, Chennai, Nagpur, and Pune have additionally built-in WhatsApp into their transport-related companies.
