Microsoft unveiled a brand new synthetic intelligence (AI) chatbot on Monday that may assist medical professionals cut back their documentation workload. Dubbed Dragon Copilot, the brand new AI assistant can file conversations, write medical notes, draft referral letters and even create post-visit summaries. The Redmond-based tech big’s newest instrument for clinicians relies on AI instruments from Nuance, an organization acquired by Microsoft. Since it isn’t a retail-focused instrument, and as an alternative caters to medical establishments, the corporate has not revealed the pricing for Dragon Copilot.
Microsoft Unveils Dragon Copilot
In a newsroom submit, the tech big detailed the brand new AI assistant for medical professionals. Citing 2024 information from the American Medical Affiliation, the corporate highlighted that clinician burnout within the US in 2024 was famous at 48 p.c.
Though there was a drop from the earlier 12 months’s 53 p.c, Microsoft claimed that the persistent burnout may result in a workforce scarcity. The Home windows maker additionally added that a good portion of this burnout got here from elevated workloads involving paperwork and documentation associated to affected person care. Particulars in regards to the product could be discovered on a brand new microsite right here.
Microsoft’s Dragon Copilot is pitched by the corporate as an answer to that downside. Notably, the 2 instruments used to construct the AI assistant, Dragon Medical One (DMO) and Dragon Ambient eXperience (DAX), had been each developed by Nuance, which Microsoft acquired in 2022.
DMO is an AI instrument that may take pure language voice assistant, and DAX affords ambient listening capabilities. Dragon Copilot combines each with generative AI capabilities to create an assistant that may assist medical doctors and clinicians throughout a number of administrative duties.
Dragon Copilot can file and course of verbal information from doctor-patient conversations in a number of languages after which mix that with info from medical sources to generate medical notes, referral letters, and post-visit summaries. Moreover, it will probably additionally personalise the generated content material, adhering to the skilled’s model and formatting.
Microsoft says the AI assistant may enable clinicians to ask about general-purpose medical info. The knowledge is claimed to be pulled from “trusted content material sources,” however the firm didn’t disclose any particulars.
Whereas the tech big didn’t element any measures being taken to keep up information safety and privateness, given the AI assistant will work with extremely delicate medical info of individuals, it acknowledged that the Dragon Copilot’s capabilities are constructed on a “safe information property” and supplies healthcare-specific medical, chat, and compliance safeguards.
Dragon Copilot will probably be usually out there within the US and Canada in Could. Within the coming months, the corporate additionally plans to increase it to France, Germany, the Netherlands, and the UK.
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